Recent Posts

Biohazard Clean-Up: A Necessary Service

2/19/2018 (Permalink)

While SERVPRO is the #1 leader in the restoration industry, we're equipped to handle much more than just fire or water damage! Disasters come in all shapes and sizes; whether it is an act of vandalism or a full on crime scene, SERVPRO Technicians are trained to cleanup and restore messes of all degrees: 

Bloodborne Pathogens

SERVPRO Professionals remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. Trained SERVPRO Technicians thoroughly clean, disinfect and deodorize the scene.

Crime Scene Residues

From fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues, SERVPRO Professionals can clean and restore your property and contents.

Arson and Vandalism

SERVPRO Professionals are recognized as leaders at helping property owners recover quickly from fire and water damage. Your professional also provides general cleaning and deodorization services for situations resulting from vandalism including graffiti, egg, spoiled foods and human or animal waste.

Sewage Backup

Sewage backups and black water intrusions are more than nasty, smelly deposits – these damages also introduce harmful microorganisms into a structure. SERVPRO Professionals remove the sewage, contaminants and moisture, disinfecting and deodorizing as they clean.

No one should have to sit in a house or work in a business contaminated with anything listed above, so make sure you call SERVPRO of Bangor/Ellsworth at (207)948-0400. One phone call to us will begin the process of making it "Like it never even happened."

Furnace Puff Back: A Difficult Mess

2/12/2018 (Permalink)

Despite the increasing number of viable alternative heating methods available on the market, a large number of people in Maine and New England still rely on oil furnaces to heat their homes and businesses. Modern heating systems are very reliable and dependable; most issues can be readily addressed by a qualified professional. Unfortunately, the malfunction commonly known as the "puff back" is not so easily dealt with.

A puffback is an explosion inside the burner chamber of the furnace, similar to the backfiring of a car. While there are a number of causes - such as excessive debris or a buildup of oil fumes prior to burner ignition - the resulting explosion can shoot soot and debris through the furnace's exhaust system...and into your home.

This soot is not just a powder-like substance; instead, it is black, sticky and will include a mixture of oil that is difficult to clean. Walls, ceilings, carpets, furniture and curtains are coated with a fine film of soot and smoky streaks. Typically, the damage is worse with a forced-air heating system or central air-conditioning, because the duct work provides a path through the house, even into closets. In addition to the soot, a puff back causes a foul odor to permeate your home. Oil-based soot is extremely difficult to remove and needs to be cleaned as soon as possible.

Fortunately, SERVPRO of Bangor/Ellsworth has the knowledge and experience to take care of difficult problems such as this. Since each puffback situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your home or business, while also treating your family with empathy and respect and your property with care.

In the event of a puffback - or any fire, smoke or water emergency - SERVPRO of Bangor/Ellsworth is just a phone call away.

Call us today at (207)947-0400!

Winter Water Damage: A Preventable Problem

2/5/2018 (Permalink)

Typically, water damage accounts for nearly half of all property damage claims. Burst pipes or undetected leaks can cause damage to the floor, walls, ceilings, furniture, and valuables. It can damage electrical systems and can even cause mold if not cleaned up properly.

Here are a few tips to help prevent water damage this winter.

  • Install a water leak detection device.
    Even minor leaks can cause extensive damage if it remains undetected. The lowest-cost leak detectors include sensors, which can be placed throughout the home; an alarm will sound if they detect any moisture. There are a variety of types, with more expensive units providing smartphone connectivity and other features. Your home insurance company may offer a discount for installing some kinds of leak detection devices.

  • Check your water supply lines at least once a year.
    Give your house an annual leak checkup to inspect water supply lines for signs of wear. Check for leaks from your hot water heater, washing machine and any other appliances that can leak. Most water supply lines tend to last for about five years.

  • Clean your gutters and inspect your roof.
    Prior to the first few snowfalls, remove leaves and other debris, which can clog gutters and send water pouring down the side of your house or under your roof. During the winter months, ensure your roof remains clear of snow and ice to prevent water backups during thaws. Inspect your roof and repair or replace missing or damaged shingles.

Do you have water issues? Call SERVPRO of Bangor/Ellsworth today! (207)947-400

IICRC Certification: Why It's Important

1/31/2018 (Permalink)

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Bangor Ellsworth

SERVPRO of Bangor Ellsworth specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

24-Hour Water Damage Service

1/24/2018 (Permalink)

SERVPRO of Bangor Ellsworth is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 
(207) 947-0400

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Bangor Ellsworth has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Bangor Ellsworth 

SERVPRO of Bangor Ellsworth specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Restoring Your Commercial Property After Suffering Water Damage

1/17/2018 (Permalink)

Flooding and water damage events at Bangor, Greater Bangor, Ellsworth, and Bar Harbor commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Bangor Ellsworth

SERVPRO of Bangor Ellsworth specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Emergency Ready Profile: Be Ready and Prepared!

1/15/2018 (Permalink)

According to recent research, as many as 50% of businesses affected by a disaster will not reopen their doors; whether it's a large fire or water damage caused by a fault sprinkler system, incidences such as these can be catastrophic to any size business. Of the businesses that do survive, the vast majority of them had emergency preparedness planning in place. Unexpected emergencies can happen at any time and being prepared for these unfortunate events can help minimize interruption and get your business back up and running in relatively short order.

SERVPRO has developed the Emergency Ready Profile (ERP) to help ensure area businesses have a plan in place for when unexpected emergencies strike. The ERP is a comprehensive document containing critical information, such as  important shut off valve locations, priority areas of your business and who to call to help contain and mitigate damage. When an emergency strikes, every second counts and SERVPRO of Bangor/Ellsworth wants to help you be prepared. This service is offered at no cost to businesses; our goal is to help ensure everyone is educated and prepared should a water or fire damage occur. The ERP is accessible on your smartphone, ensuring a copy is always within reach. Hard copies are also available to ensure your staff has the tools needed to be proactive.

By developing a SERVPRO Emergency Ready Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. 

SERVPRO of Bangor/Ellsworth is here to support your business and ensure you're ready in the event of an emergency. Contact our office at (207)947-0400 and we can begin the processes of building an ERP for your business today!

Smoke & Soot Cleanup

1/10/2018 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Bangor Ellsworth will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (207) 947-0400

WInter Mold: How to Keep Mold Out of Your Home

1/3/2018 (Permalink)

To many, mold is something people think is only battled during the Spring or Summer Months. Unfortunately, mold issues can easily arise throughout the Winter, thanks to risks such as the potential for burst pipes, increased condensation, and a greater accumulation of moisture from rain and snow. Regular home maintenance and monitoring can significantly reduce the likelihood of mold-related

Stopping Winter Mold

To prevent mold from becoming an uninvited guest in your home this winter, here are several steps you should take:

  • Clean out the gutters. 
    Mold grows in moist areas, so regularly cleaning gutters will reduce the amount of standing water in which it can grow. If gutters overflow or water can’t drain properly, sections of your house can become damp. Removing blockages - such as ice buildup - will help ensure all water is draining properly, away from your house.

  • Check all seals.
    Houses are designed to withstand a certain amount of moisture; houses are, to a degree, waterproofed and have certain places sealed to keep moisture out. These seals can, however, become worn down, which decreases their effectiveness. Windows are particularly prone to losing their tight seal, which allows rain and moisture from snow to seep in. Similarly, seals inside your house (such as those around sinks and bathtubs) should be checked regularly for leaks as well.

  • Keep your roof clean and in proper order.
    When snow and ice build up too heavily on your roof, or heavy items drop on it (such as a tree branch falling from the weight of snow), leaks can develop. If your roof is prone to snow or ice buildup, you may want to talk to a contractor and look into options to correct the situation. If anything does happen to fall on your house, make sure the roof is checked thoroughly for damage and repaired as soon as possible.

  • Reduce humidity inside your home.
    While you want to stay cozy in winter, a warm house surrounded by cold air can cause condensation and moisture build up. While there are typically structural elements of your home that should help moderate this, there are some simple steps you can take to ensure humidity levels remain low. Using a dehumidifier and exhaust fans can help keep excess moisture out. Make sure to clean up any wet items around the house, such as damp towels and bathmats.

Should you discover mold in your home, contact SERVPRO of Bangor/Ellsworth at (207)947-0400!  Let us help you make it "Like it never even happened."

Board Up: Another Service We Offer

12/28/2017 (Permalink)

The image of boarded up buildings is a familiar one for most people. While there are many reasons to do so, ensuring your building is properly boarded up after a significant fire or prior to an impending storm is extremely important.

Whether after a fire, storm, or other structural disaster, boarding up damaged property is a burden that no one should ever have to go through-especially if it is your property that has been damaged.

Boarding up damaged property incorrectly could cause secondary damages such as moisture or animal intrusion, making the situation even worse. The process of boarding up after an unexpected damage can also be as dangerous as the damage itself.

SERVPRO of Bangor/Ellsworth can board up the damaged property and mitigate and remediate the original damage, providing you with peace of mind while helping make it "Like it never even happened."

Call us today - (207)947-0400