What our Customers say...


SERVPRO was incredibly professional. The cleanup was very quick and completed properly. I would highly recommend Michael and his team.

We were very impressed with your company. The crew arrived within half an hour and went right to work. They were courteous, professional, and highly skilled. As far as we could tell, they did a very thorough job. We would not hesitate to recommend your company.

My house was a mess and these guys didn't even bat an eyelash. They went to work and got it done. Thank you.

Above & beyond- each team member was professional, understanding and knowledgeable. I really appreciated their being here on time and keeping me informed.

Jon was wonderful! We had a great conversation and he provided fantastic advice on how to proceed. Jim completed his work in a very timely manner and was very helpful!

I will - and have - told friends and family to use SERVPRO. I used these services last year and was very satisfied. When I had another water issue, I called SERVPRO again!

Great job, great employees, great service. Definitely very satisfied!

I want to extend a big thank you to the crew at SERVPRO for the timely response, and great job.  Especially to Bud.  He coordinated a job well done!

SERVPRO's efforts were exemplary in every way. This crew, led by Jon Symonds, was professional, efficient, courteous and extremely helpful in every respect. I would highly recommend your service! 

Your staff was very professional and explained the process they needed to follow to ensure the project met our expectations. They were very friendly, courteous and knowledgeable. Thank you!

The crew provided excellent service!

The crew was really nice and courteous. They never stopped working!

We received outstanding service. The crew was professional, prompt, friendly, helpful and above and beyond the normal!

I initially asked the workers to wear hazmat covers while upstairs and their accommodations surpassed my expectations. Cross-contamination was a concern due to some medical issues and they made it a priority to avoid it. Everyone provided optimal compliance to our requests.

Keep Bud on the team. What a wonderful, organized, professional young man!

This is the second time we've had work done by SERVPRO and they've done great work both times.

The on-site team was great. They answered any questions we had. If we had any problems, they resolved them immediately.

Thank you for your assistance with this project. The workspace smells much better!

I would highly recommend Jon and his crew to anyone.

We had multiple conversations with Jon and SERVPRO and had a very pleasant experience. I highly recommend them!

This is the second time I have used SERVPRO and I have been pleased both times!

SERVPRO was very kind and helpful. A great job was done!

Comment from Certificate of Satisfaction for commercial water loss:


The onsite team was great.  They answered any questions we had and if we had any problems they resolved them immediately.  Thank you for your assistance with this project, the workspace smells much better!

Frankly I can't come up with a single idea to improve the performance of these gentlemen.  They astounded me with their cleaning of my house and basement.  I am very pleased not only with the minute detailing they did, but also with the care in which they did it. 

I feel sporry for your competition.

SERVPRO exceeded our expectations on our time-sensitive commercial loss.

Michael Haughton is an exceptional businessperson and outstanding person. He was very informative, professional and willing to guide/assist each step of the process. Also left me feeling like I have someone who truly cares now and into the future.

SERVPRO was a very responsible and professional group. They were able to take care of our water damage very quickly with no disruptions to our congregation. Just wanted to let you know that we are totally impressed with the work you and your crew did and are telling everyone about it! We will highly recommend you to anyone who might need your services. Thanks again for all the great work.

We were very happy with their work and assistance.

The service and professionalism of everyone in the organization was fabulous. They were very helpful throughout.

We felt comfortable with the knowledge and professionalism the team reflected. Thank you for saving our home.

Very impressed with workers; very professional and very hard working, you are fortunate to have such quality workers. Impressed with the thoroughness of the cleaning that was done.

Comment made in regards to commercial fire/soot clean up: Looks great - very professional.

Mike and his staff are very hard working and very knowledgeable. I have been involved in cleaning for over 30 years and have never been this impressed with a cleaning company!

I was so impressed with all they did, how friendly they were, how much was done and they were fast. All our concerns were addressed. I am 100% satisfied and would highly recommend them to anyone!

This letter is written to express our deepest appreciation for the excellent work accomplished in our time of need (Hurricane Sandy). I was very impressed with the thoroughness, honesty and overall integrity of the Bangor, Maine storm recovery team. The professionalism I witnessed was exemplary. I highly recommend SERVPRO of Bangor/Ellsworth team.

A pleasure to do business with Mike and his team. (Hurricane Sandy)

Wonderful service and people!! (Hurricane Sandy)

Mike and his crew were just marvelous. Words can never describe how wonderful and calming and personable they were. (Hurricane Sandy)

Mike and his crew worked non-stop with extraordinary efficiency and very considerate responses. (Hurricane Sandy)

I wanted to take a minute to thank you for your prompt and excellent service in cleaning up the water damage. You and your crew were here in less than 2 hours following my call, and promptly went to work to minimize the effects of the flooding. Your efforts went a long way to minimizing our financial losses and also minimizing our client inconveniences.

I would highly recommend this company! They did way above and beyond what they needed to do!

Superior help, thorough, explained everything, friendly and great follow-up.

Mike and his team made this experience very pleasant and easy to deal with. They were professional, helpful and efficient. I would HIGHLY recommend their services to anyone.

Everything great, very good job. Very polite staff.

Friendly, personable, each and every time they were here. Explained everything understandably to us. Great service.

I am very satisfied with their work and would recommend them to anyone!

They seem to know what they are doing - very impressed! Will tell all my friends!

They are professional and get the job done. Thank you very much!!

I cannot believe the incredible job they did. It is better than new. All service people were courteous and professional throughout the process. I am so thankful I chose this organization for the job. Incredible people.

Excellent job. Very pleased.

Excellent Service - thank you!!

Thank you so much for cleaning up after our water damage. Thorough and well-planned!

Excellent service and workmanship.

Very prompt, were in and out with no mess.

We experienced a water loss to our business and were very concerned about being shut down due to this unexpected event. SERVPRO arrived on site within one hour. They were able to get our business up and running sooner then we ever expected.

This is not a service I knew about or have needed before. My insurance adjuster recommended them and they were beyond helpful. I am so thankful for all the work that they have done.

Prompt, informative, willing to help clean away unwanted debris - great job! Employees did a nice job and answered all questions appropriately, great follow-through.

Guys were great, on time and early, stuck to commitments and were very efficient, professional and friendly with our kids. I would highly recommend them to anyone.

The men did a super job. No complaints. I would recommend them to everybody. Thanks, good job.

I like how Jon explained what they were going to do and then provided numerous updates via email and phone calls throughout the process.

Very friendly and courteous throughout the cleaning process. Project Manager was exceptional, took us through entire process, extremely helpful. You're fortunate to have him and your entire staff.

I was thankful for the prompt, courteous service.

I would recommend them to everybody. Love the crew, they were great!

The crew that was here was wonderful. Mike and his team were professional, prompt, friendly and willing to help. I cannot say enough good things!

Continue to provide the professionalism evidenced in the quality work, the courtesy, the patience, the neatness and pleasant dispositions of your staff.