Recent Posts

SERVPRO is Always Ready for Water Damage

2/18/2019 (Permalink)

SERVPRO of Bangor Ellsworth is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 
(207) 947-0400

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Bangor Ellsworth has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Bangor Ellsworth 

SERVPRO of Bangor Ellsworth specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Fire Extinguishers: An Important Tool for the Workplace

2/13/2019 (Permalink)

According to OSHA, one of the most common emergencies small businesses must plan for is a fire. Fire extinguishers can be invaluable tools to help fight smaller fires in the workplace or to protect evacuation routes in the event of a larger one. It is, however, important to know how to properly and safely utilize one.

OSHA requires employers to thoroughly train workers not only how to use an extinguisher properly, but also how to accurately assess a situation and determine when evacuation is the safest course of action. OSHA requires employees to be trained in fire extinguisher use annually, at a minimum.

An easy to remember fire extinguisher training technique to use with employees is the PASS method:

  • Pull the pin on the extinguisher.
  • Aim the hose nozzle low toward the base of the fire.
  • Squeeze the handle to release the extinguishing agent.
  • Sweep the nozzle from side to side at the base of the flames until extinguished.

Knowing how to correctly operate the extinguisher is not the end of training. Employees responding to a fire also should be trained to adhere to the following protocol:

  • Sound the fire alarm or call the fire department immediately.
  • Before approaching the fire, determine an evacuation route safe of flames, excessive heat and smoke. Do not allow this evacuation route to become blocked.
  • Use the PASS technique for discharging an extinguisher and back away from the area if the fire flares up again.
  • If the extinguisher is empty and the fire is not out, evacuate immediately.
  • If the fire grows beyond what can be safely handled, evacuate immediately.

Fire extinguishers are designed to handle small fires. If a fire becomes too large or the environment becomes too dangerous, employees should know when and how to evacuate the area. If any of the following conditions are present, workers should follow evacuation procedures immediately and should not attempt to fight the fire with an extinguisher:

The fire is too large. The fire involves flammable solvents, is partially hidden behind a wall or ceiling, cannot be reached from a standing position, or covers more than 60 square feet in area.

The air is unsafe to breathe. Levels of smoke make the fire impossible to fight without some form of respiratory protection.

The environment is too hot or smoky. Radiated heat is easily felt, making it hard to approach a fire within adequate range of using the extinguisher (about 10-15 feet). It is necessary to crawl on the floor to avoid heat or smoke. Visibility is poor.

Evacuation paths are impaired. The fire is not contained and heat, smoke or flames block potential evacuation routes.

In the event of a fire emergency at your business, contact SERVPRO of Bangor/Ellsworth at (207)947-0400!  Let us help you make it "Like it never even happened."

Puff-Backs: A Complicated Problem

2/11/2019 (Permalink)

Despite the increasing number of viable alternative heating methods available on the market, a large number of people in Maine and New England still rely on oil furnaces to heat their homes and businesses. Modern heating systems are very reliable and dependable; most issues can be readily addressed by a qualified professional. Unfortunately, the malfunction commonly known as the "puff back" is not so easily dealt with.

A puffback is an explosion inside the burner chamber of the furnace, similar to the backfiring of a car. While there are a number of causes - such as excessive debris or a buildup of oil fumes prior to burner ignition - the resulting explosion can shoot soot and debris through the furnace's exhaust system...and into your home.

This soot is not just a powder-like substance; instead, it is black, sticky and will include a mixture of oil that is difficult to clean. Walls, ceilings, carpets, furniture and curtains are coated with a fine film of soot and smoky streaks. Typically, the damage is worse with a forced-air heating system or central air-conditioning, because the duct work provides a path through the house, even into closets. In addition to the soot, a puff back causes a foul odor to permeate your home. Oil-based soot is extremely difficult to remove and needs to be cleaned as soon as possible.

Fortunately, SERVPRO of Bangor/Ellsworth has the knowledge and experience to take care of difficult problems such as this. Since each puffback situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your home or business, while also treating your family with empathy and respect and your property with care.

In the event of a puffback - or any fire, smoke or water emergency - SERVPRO of Bangor/Ellsworth is just a phone call away.

Call us today at (207)947-0400!

Winter Water Damage: How Can You Prevent It?

2/9/2019 (Permalink)

Typically, water damage accounts for nearly half of all property damage claims. Burst pipes or undetected leaks can cause damage to the floor, walls, ceilings, furniture, and valuables. It can damage electrical systems and can even cause mold if not cleaned up properly.

Here are a few tips to help prevent water damage this winter.

  • Install a water leak detection device
    Even minor leaks can cause extensive damage if it remains undetected. The lowest-cost leak detectors include sensors, which can be placed throughout the home; an alarm will sound if they detect any moisture. There are a variety of types, with more expensive units providing smartphone connectivity and other features. Your home insurance company may offer a discount for installing some kinds of leak detection devices.

  • Check your water supply lines at least once a year
    Give your house an annual leak checkup to inspect water supply lines for signs of wear. Check for leaks from your hot water heater, washing machine and any other appliances that can leak. Most water supply lines tend to last for about five years.

  • Clean your gutters and inspect your roof.
    Prior to the first few snowfalls, remove leaves and other debris, which can clog gutters and send water pouring down the side of your house or under your roof. During the winter months, ensure your roof remains clear of snow and ice to prevent water backups during thaws. Inspect your roof and repair or replace missing or damaged shingles.

Do you have water issues? Call SERVPRO of Bangor/Ellsworth today! (207)947-400

Why SERVPRO: IICRC Certification

2/4/2019 (Permalink)

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Bangor/Ellsworth

SERVPRO of Bangor/Ellsworth specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Why SERVPRO? Content Restoration

1/28/2019 (Permalink)

Your home contains many of your most valuable possessions and houses those you love the most. Your business is your livelihood. The team at SERVPRO of Bangor/Ellsworth understands just how trying, disruptive and traumatic major losses - such as a fire - can be.

As part of our fire restoration service, we don't just pay attention to the structure; we'll also help take care of the contents of your home or business, as well. Some of our contents services include:

Inventory – One of the first priorities in fire restoration is to complete an accurate inventory to help ensure you can properly account for all your belongings. Your SERVPRO of Bangor/Ellsworth technician can provide a detailed room-by-room inventory of contents, including digital photographs and bar codes for each item, suitable for filing insurance claims forms and relieving you of this often stressful and time-consuming process.

Move Outs – When the structure has suffered extensive damage, the cleanup and restoration process may need to be facilitated by relocating the contents for cleaning, deodorization and storage while structural repairs are being completed. A supervised moving crew can carefully pack and move the entire contents of your home or office.

Contents Cleaning – All of the restorable contents in affected areas will be professionally cleaned and deodorized. This includes area rugs, furniture, draperies and upholstery. SERVPRO of Bangor/Ellsworth technicians begin by carefully inspecting and testing all fabrics in the structure to determine which cleaning methods are most appropriate; we provide both wet or dry cleaning methods. Additionally, all the other restorable contents will be cleaned and deodorized to as near as preloss condition as possible; this includes electronics, art, wood furniture, kitchen items, clothing, bedding and much more.

When a fire takes control of your life, we help you take control back. Call SERVPRO of Bangor/Ellsworth today: (207)947-0400

Workplace Fire Safety

1/20/2019 (Permalink)

Fire Safety Tips for the Workplace

No matter type of business you conduct at your workplace, fire safety should always be the main concern. Here are a few fire safety tips you can distribute to your staff.

Fire Prevention

  • Keep your work area free of waste paper, trash and other items that can easily catch fire.
  • Check on your electrical cords. If a cord is damaged in any way, replace it. Try not to lay cords in places where they can be stepped on, as this will contribute to deterioration of the protective outside coating.
  • Don't overload your circuits.
  • Turn off electrical appliances at the end of each day.
  • Keep heat-producing equipment away from anything that might burn. This includes copiers, coffee makers, computers, etc.
      

In the Event of a Fire

  • Upon finding a fire, call 911 immediately and don't hand up with the emergency responder until told to do so.
  • Close doors when exiting to help limit the spread of smoke and fire throughout the building.
  • Never use elevators during an evacuation.
  • Follow the escape plan and meet at a pre-determined place outside of your building and away from danger. Conduct a headcount to ensure all of your staff has evacuated.

The best way to ensure the safety of your staff is through fire prevention and preparation. Talk with your staff about fire safety in the workplace today.

Should your business suffer fire damage, contact SERVPRO of Bangor/Ellsworth at (207)947-0400!  Let us help you make it "Like it never even happened."

Air Duct Cleaning: The Benefits for You and Your Business

1/18/2019 (Permalink)

The air ducts in your business are extremely important; they circulate air from your heating and cooling systems throughout the building and into each room, which allows for a consistent temperature regardless of the season.

The air circulating throughout your business is the same air flowing through the ducts and being breathed by you, your employees and your customers. It's in everyone's best interest to ensure this air is as clean as possible. Regular cleaning of your business' ductwork will help keep it free from dust and other contaminants as well as increase its efficiency and prolong the life of the equipment.

Here are some of the benefits of having your duct systems professionally cleaned: 

  • Creates a Cleaner Living Environment
    • Having your air ducts professionally cleaned reduces the dust that would otherwise circulate throughout your living space, landing on your furniture, your bedding, your flooring…just about everywhere. Fortunately, a thorough air duct cleaning reduces the amount of interior cleaning and dusting necessary to maintain a hygienic home.
  • Reduces Allergens and Irritants
    • In addition to dust, air ducts frequently contain harmful contaminants and micro-organisms. These include pet dander, bacteria, pollen, mildew, mold spores, and similar toxins. People who suffer from allergies, asthma, and other respiratory problems are particularly sensitive to these airborne particles. A periodic air duct cleaning promotes healthier living…otherwise the dirty air in your home just keeps re-circulating over and over.
  • Helps Everyone Breathe Easier
    • Even if no one in your household suffers from chronic allergies or respiratory problems, cleaner air makes it easier for everyone to breathe. Even among the most healthy, dust and pollutants entering the nose and lungs can trigger sneezing and coughing, as well as sinus and bronchial congestion. Air duct cleaning creates a more comfortable environment and promotes well-being. Given the choice between clean air and dirty air, which would you rather breathe?
  • Removes Unpleasant Smells and Odors
    • Pets, household cleaning agents, paint fumes, mold, tobacco use and even food preparation all contribute to stale smells in the air ducts. Every time the furnace or air conditioner is running, these odors will repeatedly flow through the house. Even an accumulation of dust and dirt over the years can lead to a musty scent coming from the ductwork. A detailed cleaning of the air ducts removes all odor trapping particles, resulting in a fresher smelling home.
  • Improves Air Flow Efficiency
    • Ductwork and registers that have a heavy build-up of dust and grime can restrict the flow of air from the furnace and air conditioner. This means your system will have to work harder to heat or cool your home, resulting in a decreased level of efficiency. Conversely, a clean system will operate at peak efficiency and provide the most cost-effective performance for your energy dollar.

For more information on HVAC and air duct cleaning, call us today, (207) 947-0400.

Why SERVPRO: Mold Remediation

11/30/2018 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Bangor/Ellsworth for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Bangor/Ellsworth specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – (207)947-0400

Why SERVPRO: Biohazard Cleanup

11/26/2018 (Permalink)

While SERVPRO is the #1 leader in the restoration industry, we're equipped to handle much more than just fire or water damage! Disasters come in all shapes and sizes; whether it is an act of vandalism or a full on crime scene, SERVPRO Technicians are trained to cleanup and restore messes of all degrees: 

Bloodborne Pathogens

SERVPRO Professionals remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. Trained SERVPRO Technicians thoroughly clean, disinfect and deodorize the scene.

Crime Scene Residues

From fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues, SERVPRO Professionals can clean and restore your property and contents.

Arson and Vandalism

SERVPRO Professionals are recognized as leaders at helping property owners recover quickly from fire and water damage. Your professional also provides general cleaning and deodorization services for situations resulting from vandalism including graffiti, egg, spoiled foods and human or animal waste.

Sewage Backup

Sewage backups and black water intrusions are more than nasty, smelly deposits – these damages also introduce harmful microorganisms into a structure. SERVPRO Professionals remove the sewage, contaminants and moisture, disinfecting and deodorizing as they clean.

No one should have to sit in a house or work in a business contaminated with anything listed above, so make sure you call SERVPRO of Bangor/Ellsworth at (207)948-0400. One phone call to us will begin the process of making it "Like it never even happened."