Recent Posts

Minimize Your Risk

3/26/2020 (Permalink)

Tips to Minimize Your Risk

During these unique times we find ourselves in, many people are much more intently focused on their daily interactions; social distancing is a commonly heard phrase, which is a good first step toward helping curb the spread of COVID-19, the novel coronavirus currently gripping the world's attention. There are, however, a number of other steps you can take to help minimize the spread of the virus.

Good Hygiene

    • Was your hands frequently, and use hand sanitizer if soap and water aren't available 
    • Avoid touching your face, especially your eyes, nose, and mouth
    • Cover coughs and sneezes, using either a tissue or the crook of your elbow
    • Disinfect “high touch” surfaces on a regular basis, such as:
      • doorknobs
      • light switches
      • tables
      • doorknobs
      • handrails
    • Increase ventilation by adjusting air conditioning, heat pumps, or opening windows

At Work

    • Stop shaking hands – use other non-contact methods to greet coworkers and friends
    • Use digital platforms for meetings
    • If they must be face-to-face, hold meetings in open, well-ventilated spaces
    • Disinfect “high touch” surfaces frequently, like:
      • desks
      • keyboards
      • light switches
      • doorknobs
      • telephones
    • Consider rescheduling, postponing, or canceling large meetings and gatherings

Stay Home if...

    • You are feeling sick
    • You have a sick family member in their home

Getting through this pandemic will require effort and vigilance from each and every one of us. While it may seem difficult and stressful to completely change the way we go about our daily lives and business, our efforts to flatten the curve will hopefully bear positive fruit.

Commercial Cleaning Services

Should you find yourself in need of specialized cleaning, the SERVPRO of Bangor/Ellsworth team is equipped and trained to help.

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Need Specialized Cleaning Services?
Call Us Today - (207)947-0400

Proactive Cleaning - Commercial Cleaning Services For Your Business

3/25/2020 (Permalink)

The professionals at SERVPRO of Bangor/Ellsworth offer commercial cleaning services, including the removal of biohazard contaminants. We have the specialized training and products to get your property ready for business.

About Coronavirus

The CDC is responding to an outbreak of a respiratory disease caused by a novel (new) coronavirus (SARS-CoV-2) that was first detected in Wuhan City, Hubei Province, China and has spread to 60 locations internationally (as of this publication), including cases in the United States. The virus known as “coronavirus disease 2019” (abbreviated “COVID-19”) is thought to spread mainly from person-to-person or through respiratory droplets when an infected person coughs or sneezes. It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.

Scope of Cleanup Protocol

The SERVPRO of Bangor/Ellsworth team can perform a proactive cleanup that involves facility or structure cleaning and disinfection where the customer states that there is no active known threat of COVID-19 contamination or exposure. The customer will be required to acknowledge that cleaning and disinfecting will only apply to the current state of the structure and contents. The structure would not be protected from future COVID-19 contamination if an infected person was to enter and occupy the building.

Cleanup Scope of Work and Planning

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables at a minimum.iii These same surfaces are mentioned in the CDC’s guidance for commercial spaces as well, including:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving and Racks
• Sales Counters
• Carpets and rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Cleanup and Disinfecting Procedures

Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of waste.

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPAapproved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your business needs deep cleaning services, call the experts today – (207)947-0400

We Are Cleaning Experts - COVID-19 Proactive Cleaning

3/18/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of COVID-19, a novel strain of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – [SERVPRO of Bangor/Ellsworth, 207-947-0400]

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Why SERVPRO: The Emergency READY Profile

3/15/2020 (Permalink)

As many as 50% of businesses affected by a disaster will not reopen their doors, according to recent research. Whether it's a large fire or water damage caused by a faulty sprinkler system, incidences such as these can be catastrophic to any size business. Of the businesses that do survive, the vast majority of them had emergency preparedness planning in place. Unexpected emergencies can happen at any time, and being prepared for these unfortunate events can help minimize interruption and get your business back up and running in relatively short order.

SERVPRO has developed the Emergency Ready Profile (ERP) to help ensure area businesses have a plan in place for when unexpected emergencies strike. The ERP is a comprehensive document containing critical information, such as important shut off valve locations, priority areas of your business and who to call to help contain and mitigate damage. When an emergency strikes, every second counts and SERVPRO of Bangor/Ellsworth wants to help you be prepared. This service is offered at no cost to businesses; our goal is to help ensure everyone is educated and prepared should a water or fire damage occur. The ERP is accessible on your smartphone, ensuring a copy is always within reach. Hard copies are also available to ensure your staff has the tools needed to be proactive.


Preparation is a key component for surviving any size disaster. The best time for planning for such events is now when the event happens, but before it happens. No one every plans on suffering through a disaster, but you can certainly plan for it. Today is the day to ask yourself, "Are you ready for whatever could happen tomorrow?"


By developing a SERVPRO Emergency Ready Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. 


SERVPRO of Bangor/Ellsworth is here to support your business and ensure you're ready in the event of an emergency. Contact our office at (207)947-0400 and we can begin the processes of building an ERP for your business today!

How Does Commercial Fire Restoration Work?

3/12/2020 (Permalink)

One of the worst things a property or business owner can experience is fire damage. Unfortunately, the toughest part of dealing with commercial fire damage occurs after the fire trucks have left and the fire is extinguished; assessing, mitigating and repairing the damage is often more stressful than dealing with the fire itself.

• In most cases, large amounts of water - either from fire hoses or sprinkler systems - was used to extinguish the fire; water damage must be mitigated and restored along with the damage caused by the fire itself.

• Soot and smoke will adhere to upholstery, furniture, and other appliances after a fire. It is the responsibility of the restoration company to use the appropriate detergents and cleaning agents to make sure that any smoke damage and soot damage on the floors, walls or appliances has been completely removed.

• The fire restoration process is designed to ensure the house is brought back to the state it was in before the fire. To make this happen, the commercial fire damage restoration experts assess the damage caused by the fire after the cleanup and give a quotation of what is needed to be done, and the cost.

The quality of the commercial fire damage restoration depends on the competence of the company which you hire to handle the fire restoration for you. It is best to take time, look at the offers on the table from different companies and select the one which best suits your needs.

Should you suffer fire damage, contact SERVPRO of Bangor/Ellsworth at (207)947-0400!  Let us help you make it "Like it never even happened."

How To Prevent Water Damage Before It Starts

3/11/2020 (Permalink)

Water damage can have many sources, from loose appliance hoses to overflowing toilets and even natural disasters. Regardless of the source, the crew at SERVPRO of Bangor/Ellsworth can handle any size disaster.

Even though most Homeowners insurance policies cover water damage, it can be easier to prevent the damage rather than go through the stress and headache of the mitigation, repair and claims process!

Here are five tips to help prevent water damage in your home or business:

1. Be careful where you plant

Some plants and trees have very invasive roots; while all plants' root systems will grow and extend in search of water, some can be exceedingly tenacious in their hunt for moisture. If you’re not careful, they’ll grow right into your sprinkler system, drainage field, pipes, and septic tanks. Plan before you plant to keep roots away from any water lines.

2. Clean out roof gutters

Even though it's very easy to put this particular chore off for another day, it can be worth it to perform routine cleaning and maintenance on your gutters. If you’re seeing lots of leaves, birds’ nests, sticks, and other debris, your gutters are not going to be operating at peak efficiency. On a rainy day or during a Spring thaw, a clogged gutter can send water spilling into your home’s foundation, through the roof, or down to your basement. Simple, routine maintenance can help prevent water from unnecessarily flowing into your home.

3.  Keep an eye on your water bill

"Out of sight, out of mind": Most of the water pipes in a home or business are hidden behind walls or underneath floorboards, which means most people don't typically think about them...until there happens to be an issue. Since they tend to be hidden, you might not know there’s a leak until the damage is already done. The best way to monitor the situation is to keep an eye on your monthly water bill. If the bill seems uncommonly high or is trending upward despite your normal usage, it could be a solid indicator of a leak somewhere in your structure.

4. Use a drain snake instead of unclogging chemicals

Regardless of what you do, clogged sink or shower drains are going to happen from time to time. When these problems inevitably crop up, most people typically reach for a chemical drain cleaner. Although these products tend to be very effective and convenient, they are also comprised of caustic chemicals that will also damage your pipes. Regular use of these substances can eventually cause holes to form in your pipes, which obviously leads to leaks.

A good alternative to chemical drain clears is a drain snake. They're easy to use, readily available at any hardware store and are more than capable of taking care of normal clogs. Plus, you won't have to handle dangerous chemicals.

5. Never pour grease down your sink

It is always best to avoid pouring grease down your kitchen sink. Regardless of what you to do to "treat" it - such as flushing it with hot or cold water or using detergent to break up the grease - it can still congeal and cling to your pipes, causing serious damage and blockage over time.

The best course of action is to pour your grease in an empty disposable container and either let it sit; once it hardens, toss it in the trash.

No matter how many preventative measures you take, disasters will still unfortunately strike. When you do find yourself in the middle of a water damage, don't hesitate to reach out to the experts at SERVPRO of Bangor/Ellsworth!

Call Us Today – (207) 947-0400

IICRC Certification - Why Is That Important?

3/6/2020 (Permalink)

Why should you choose SERVPRO of Bangor/Ellsworth? We're IICRC certified, which means we're very well-versed in the industry standards.

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Bangor/Ellsworth

SERVPRO of Bangor/Ellsworth specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Prepping Your Workplace For A Fire

3/6/2020 (Permalink)

Fire Safety Tips for the Workplace

For most businesses, the primary concerns are achieving their stated goals, hitting their metrics, and handling the day-to-day tribulations of running a business. Disasters and emergencies are typically the furthest thing on anyone's mind, because they seemingly occur so infrequently. Unfortunately, emergency preparedness often takes a back seat to the "normal" curve balls of everyday life.

No matter what type of business you conduct at your workplace, however, fire safety should always be the main concern. Here are a few fire safety tips you can distribute to your staff.

Fire Prevention

  • Keep your work area free of waste paper, trash and other items that can easily catch fire.
  • Check on your electrical cords. If a cord is damaged in any way, replace it. Try not to lay cords in places where they can be stepped on, as this will contribute to deterioration of the protective outside coating.
  • Don't overload your circuits.
  • Turn off electrical appliances at the end of each day.
  • Keep heat-producing equipment away from anything that might burn. This includes copiers, coffee makers, computers, etc.
      

In the Event of a Fire

  • Upon finding a fire, call 911 immediately and don't hand up with the emergency responder until told to do so.
  • Close doors when exiting to help limit the spread of smoke and fire throughout the building.
  • Never use elevators during an evacuation.
  • Follow the escape plan and meet at a pre-determined place outside of your building and away from danger. Conduct a headcount to ensure all of your staff has evacuated.

The best way to ensure the safety of your staff is through fire prevention and preparation. Talk with your staff about fire safety in the workplace today.

Should your business suffer fire damage, contact SERVPRO of Bangor/Ellsworth at (207)947-0400!  Let us help you make it "Like it never even happened."

After The Fire: Content Restoration

1/13/2020 (Permalink)

Your home contains many of your most valuable possessions and houses those you love the most. Your business is your livelihood. The team at SERVPRO of Bangor/Ellsworth understands just how trying, disruptive and traumatic major losses - such as a fire - can be.

As part of our fire restoration service, we don't just pay attention to the structure; we'll also help take care of the contents of your home or business, as well. Some of our contents services include:

Inventory – One of the first priorities in fire restoration is to complete an accurate inventory to help ensure you can properly account for all your belongings. Your SERVPRO of Bangor/Ellsworth technician can provide a detailed room-by-room inventory of contents, including digital photographs and bar codes for each item, suitable for filing insurance claims forms and relieving you of this often stressful and time-consuming process.

Move Outs – When the structure has suffered extensive damage, the cleanup and restoration process may need to be facilitated by relocating the contents for cleaning, deodorization and storage while structural repairs are being completed. A supervised moving crew can carefully pack and move the entire contents of your home or office.

Contents Cleaning – All of the restorable contents in affected areas will be professionally cleaned and deodorized. This includes area rugs, furniture, draperies and upholstery. SERVPRO of Bangor/Ellsworth technicians begin by carefully inspecting and testing all fabrics in the structure to determine which cleaning methods are most appropriate; we provide both wet or dry cleaning methods. Additionally, all the other restorable contents will be cleaned and deodorized to as near as preloss condition as possible; this includes electronics, art, wood furniture, kitchen items, clothing, bedding and much more.

When a fire takes control of your life, we help you take control back. Call SERVPRO of Bangor/Ellsworth today: (207)947-0400

What To Do When Your Pipes Freeze

1/10/2020 (Permalink)

It's that time of the year again: The snow is falling, ice is building up, the temperature is dropping...and water pipes are freezing. Without thawing these pipes, the ice will expand and potentially burst the pipe.

Here are a few quick tips to help in the event of a broken pipe emergency:

Locate Shutoff Vales - Closing the appropriate water valves (including the water main) will help prevent further water from pouring out into areas it does not belong.

Contact Your Agent - Be sure to contact your insurance agent to notify them of your loss. They can also assist you with filing a claim

Call a Plumber - Unfortunately, cleanup procedures cannot being until the source of the issue has been fixed.

Contact SERVPRO of Bangor/Ellsworth - SERVPRO is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Bangor Ellsworth has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

When we answer the phone, we're ready to help! Call Today - (207)947-0400